Volvo Car AVILON

The challenges

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  To develop a resource stylistically different from other dealer centers websites, but at the same time meeting all the standards of the VOLVO brand.

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  A resource is to provide a full range of options for vehicles sale and service.

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  A website and its text blocks content should be regularly updated for the purposes of the SEO-positions improvement.

The process

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  the execution period of the project is – 40 days

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  the number of staff members involved in the project – 5 people

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  the platform – Bitrix

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  the programming language – PHP

The solutions

• The website homepage shows a great amount of elements leading to the inner pages designed for selling certain vehicles and services. Thus, one can find all the necessary information in a few seconds on the homepage.
• The text blocks with the background photos are placed at the bottom of each page. The information presented in such a way is correctly integrated into the website structure, and allows fulfilling one of the goals within the SEO-advancement.
• The website includes the 1C-Customer system integration.
• The Vehicles in store section contains materials about models of cars, vehicles configurations, sales and other information about cars that is daily updated. The website users always can get up-to-date information on the cars and prices for vehicles in the showroom for today.

Our opinion

Ildar Basharov project manager

The website for the dealer center Volvo was designed for a very short period of time for such a project. The website was designed by the official opening date of the showroom. We managed to make it in time and qualitatively thanks to the proper and quick feedback of the company sales manager and the company management. It was clear that together we were one team with the customer. We practically made a final version by the opening date, then we just worked out some bugs of the project. We managed to make it by working together and strategic coordination of all the website pages.

CLUB MARRIOTT at Renaissance Hong Kong Harbour View Hotel

CLUB MARRIOTT Vietnam

CLUB MARRIOTT Singapore

The challenges

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  Creation of a series of landing pages for a hotel chain in Singapore, Vietnam and Hong Kong.

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  Retaining of the corporate identity and identity of Marriott International.

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  Setting a strategy for promoting websites in Vietnam, Singapore and Hong Kong, start-up and conducting of an advertising campaign.

The process

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  the execution period of the project is – 60 days

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  the number of staff members involved in the project – 6

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  the platform – Django

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  the programming language – Python

The solutions

• We have created a simple and consistent landing page structure with a focus on typography and photo content.
• In the design of the network of sites, the corporate style of Marriott International has been preserved, vouchers have been created with professional photographs selected based on the subject and situation. We have chosen a visual series that attracts potential customers to the target audience of the hotel chain.
• We have set up and rolled out an advertising campaign on social networks – Facebook and Instagram. We have set up an analytics system that allows us to determine exactly where the client came from and from which sourse (ad) the transition was made. It allows us to clearly understand which creative sourses achieve advertising goals, and which ones should be edited or completely deleted.
• A telegram bot has been implemented to receive orders from the site.

Our opinion

Ildar Basharov Project Manager

The international level of the project initially assumed great responsibility and high requirements for the quality of work. The Marriott International hotel chain is recognizable all over the world, we had to make landing pages that would support the company's image and at the same time focus on the availability of hotels for clients of different income levels. When creating landing pages and creatives for advertising, it was important to take into account the difference in the mentality of the Asian and European markets. To make a quality product, we had to discover the national characteristics of Singapore, Vietnam and China. It was important to take into account the specifics and traditions of different countries, to use the right colors, images and texts that do not infringe on religious or ethnic views. We are faced with the fact that it is not always easy to combine writing texts in Vietnamese - if you break several hieroglyphs into different lines, the whole meaning of the phrase and sentence is lost. Clients were delighted with our advertising campaign, as they did not expect it to be so successful. The sales results exceeded the marketing budget by several times.

Vladivostok Sea Trade Port

The challenges

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  To design a corporate resource of qualitatively different approach. We had to integrate new developments for the company’s corporate identity as well as to provide the website users with extensive information about a range of its services.

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  To pull together all the information flows - earlier all the information was scattered, it was needed to integrate a new entity every time.

The process

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  the execution period of the project is – 180 days

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  the number of staff members involved in the project – 7 people

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  the platform – Django

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  the programming language – Python

The solutions

• Having examined customer behaviour, we identified two client groups whose needs are completely different - new clients and current clients of the company. According to these requirements, the single structure was formed that is convenient for all types of users.
• From the information system of VSTP we daily receive notifications of the condition of the “Vessel”and send the data to the website and to the mobile application interface. Daily in this system a staff member updates the data on ships which enter the Port, we send the database online.
• Each user can visit the section “Shipping lines map”, enter the date of a certain container and receive notice of the status of the shipping (its location).
• We designed a unique estimation calculator to value exports. Thus, a customer can learn the cost of the cargo delivery online from any part of the world.
• We provided the opportunity to order pedestrian and vehicle access into the territory of the VSTP. Request for access shows up in the system of the VSTP and the Border Service (it’s compulsory for the Port), this allows to increase the way of processing the data by several times.
• We integrated the client’s private account with 1C Customer’s. The client can look through all the history data of work with LLC (Limited Liability Company), make a new “Autovisit” of big vehicles into the Port and receive account statements. All this data are taken from 1C for a few seconds

Our opinion

Alex Titov CCO

We finally got a very interesting project. We worked on the most convenient website model for a long time. We wanted each user to have an opportunity to get to know with the Port, its possibilities and even staff members. The staff members are very sociable people who can make a good impression after the first conversation. During working on the resource all the team enjoyed collective process. The project preparation was so long that we thought editorial changes would last forever, but most of them were denied after a short but productive conversation. What about the time difference? It didn’t bother. You can add some changes and then you get the feedback email in the morning. Such work process is closer to us. If we got some problems, they were solved in the shortest time possible. One more big advantage is that staff members were never late for work during this period.

Ordamed Group

The challenges

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  To integrate a product catalogue into the website according to the sections nd directions of the company as well as to provide all types of customers (dealers, owners and doctors of private clinics, doctors and leaders of state medical centers) with more detailed information about each product.

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  To make a strong branding resource combining six fragmented websites of the company belonging to the holding of Ordamed Group. it was also required to provide each brand awareness and identity within a big single system. The major challenge was in that all the companies are diverse, they have their own history, brandbooks and design.

The process

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  the execution period of the project is – 60 days

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  the number of staff members involved in the project – 6 people

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  the platform – Wordpress

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  the programming language – PHP

The solutions

• On the home page all the companies are presented which belong to Ordamed Group, a separate presentation page is designed for each company in the same style, the page can be turned by scrolling. Typography of the home page is designed according to the technology of inner cube that presents all the company pages extensively and effectively.
• We designed a convenient catalogue and the filter for all types of products depending on its belonging to the specific company. The catalogues are presented on the home page into all the company cards and in the main menu. We organized the navigation in a manner that a user can reach a needed page and get necessary information for a minimum amount of clicks.
• We integrated the system BItrix24 into the website for convenience of staff members and customers where all the data are displayed left by customers as feedbacks. The data are addressed to specialists of certain companies depending on the type of request. For each company a private chat is integrated. Sch moves let us avoid confusion and systematise work with clients better.

Our opinion

Maxim Snopov key customer relations manager

We applied a lot of interesting decisions in this resource. For example, a customer focused on turning pages by scrolling inside the inner cube. On each page the information of all six Ordamed Group companies are comfortably placed. The resource became summarised, informative and at the same time convenient in its structure and navigation. We took account into multitasking of staff members of all six companies and divided the feedback forms and chats in all the pages. The design was made individually for each page - in its own style. We offered the customer to choose another framework Django, it would give one more advantage: the customer could add new pages manually with our design - by the pattern. However, the framework Wordpress was chosen as there is a specific specialist in Ordamed Group. In general, the website got effective and different from other companies.

Nurgold Mining Company

The challenges

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  The company “Nurgold” mines gold to raise national reserves and thus to improve welfare of the community. We faced the challenge to design a sound corporate resource for more affirmative domestic and international market power and also to show strengths of the company - the use of advanced technologies and modern equipment.

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  The history of the company goes back to 2007, but the company got a new developing direction in 2017 with the arrival of the new management team. In relation to this fact new experts became necessary. We had to display all the changes in the website, to show all the equipment available as well as to design separate sections for customers, partners and applicants for vacant positions.

The process

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  the execution period of the project is – 40 days

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  the number of staff members involved in the project – 8 people

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  the platform – Django

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  the programming language – Python

The solutions

• On the home page the background video about the company’s work is posted that demonstrates its potential. Such a solution always produces a company image and has a significant effect on users. The click through main sections is based on the reverse cube principle.
• All the machinery park is shown on the “Nurgold” company website. A description and a bright photoshoot are added to each model that show the level of work going on and potential staff members can see the machines they are going to serve.
• The navigation through the website is simple and convenient. The final location of the elements and the navigation through the pages were determined at the design stage. Initially the client had a different vision of the website structure, but behaviour analysis of users gave a real picture. The main sections can be seen on the home page and doubled in the site menu. The navigation through the website is also implemented.
• In the “Nurgold” company there are a lot of new vacancies, that’s why one of the IT-solutions was to design a convenient questionnaire with a full list of existing vacancies and an option to add a summary. Users need to provide their personal data in a special form and leave a request to respond to the vacancy. Under each specific vacancy there is a detailed description of conditions, requirements and responsibilities. Applicants can also indicate any additional information in the appropriate field that is important for themselves in workers placement.

Our opinion

Julia Perminova project manager

Customers often ask us why we prefer the platforms Django и Python, because there are a lot of other frameworks and programming languages. The website of the company “Nurgold” just demonstrates the main advantage of the platform Django: flexible set-up of the administrative panel for customer needs and the project. You don’t need to get used to the interface of any specific CRM and limit your own website by its opportunities. Users can customize and realize any their own visions. The website “Nurgold” clearly demonstrates it. For example, we give an opportunity to choose a desirable pattern designing new pages in the administrative panel. There is no need to have programming skills: just tick the necessary pattern. In fact we implemented a demo of the website builder in this project.

The challenges

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  We had the challenge to design a resource convenient for certain tourists and tour agents who want to offer best tours for their clients. We had to make an optional navigation and to integrate a chat for the communication between tour agents and tourists.

The process

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  the execution period of the project is – 180 days

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  the number of staff members involved in the project – 7 people

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  the platform – Django

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  the programming language – Python

The solutions

• In the private office you can reserve a tour, make changes and cancel a tour. But, perhaps, the most interesting part is that in the private office you can make groups and invite your friends there who you want to travel with, share feedbacks and show the tours you are interested in. Tourists can communicate with a tour operator or a tour agent in the chat room. The button”Confirm” is very convenient. If a user entered the passport data in the private office, so the boxes such as nationality, name, surname and date of birth are automatically completed.
• According to the user’s status, the private offices are divided into different types. To access at the private office users have to indicate their status - a tourist or a tour agent - and undergo authorization. In the private section of tourists “Bookings” the current data of reserved tours are displayed as well as the information about the past tours (“Tour History”).

Our opinion

Ildar Basharov project manager

The resource is made on seven languages - English, German, Spanish, French, Italian, Portuguese, Chinese, that’s why the website is convenient practically for all tourists of the world. On the home page a user can find the main sections, an application form for tour reservation and a chat with the agents of Shore Excursion Center.

The challenges

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  There is always a huge flow of customers in tourism . This industry needs to systematize and optimize knowledge. We needed to improve the efficiency of "Ulko-Tours" business processes by developing a convenient CRM system for doing business. It was important to provide the preservation of the huge customer base for the company and add the ability to analyze existing experience in sales.

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  To simplify the process of working with clients and reduce the existing document flow, automate the business processes of the company and reduce time for processing applications.

The process

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  the execution period of the project is – 180 days

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  the number of staff members involved in the project – 7 people

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  the platform – Django

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  the programming language – Python

The solutions

• Basic work information is collected and generated in the "Aims" section. In fact, this is a huge database where materials have been accumulated over many years. Information cannot be lost as it is in the database. It displays information about the types of tours (group or private), dates of departure and arrival, personal data of customers – their passport data and phone numbers. It contains the names of hotels, cruises, liners, city names, payment statuses, and much more.
• We have made all applications colour-coded for the convenience of employees of the company "Ulko-Tours" like in the system of a traffic light. New orders are in grey. Confirmed orders that have not been paid for yet are shown in red. When the payment is partly made orders are in yellow. Confirmed and fully paid orders are marked green. It helps to systematize orders and avoid confusion.
• The "Calculation" section allows you to calculate the cost of the tour automatically as well as each day of the tour and each tour service separately both for a private tour and a group one.
• We have systematized the system of booking tours, informing the clients and planning business processes in the company "Ulko-Tours". Also we made it possible to set and verify work tasks. Employees receive notifications about new tasks in the form of a pop-up window in the center of the page what makes it impossible to skip the task. This notification shows the status of the task and the date of the upcoming tour. An employee can briefly postpone an issue and "ask" the system to remind them of it again. Thus, all client requests are fulfilled.
• For the convenience of working with the system we have divided the user roles and their corresponding functionality. Thus, the system administrator manages all access rights and can assign roles, add new information and edit it. The Manager can control the added information and analytical data, add and edit reservations. The sales manager creates customer profiles. The accountant has an access to the necessary documents and create reports. Despite the fact that this is an internal corporate system, it was decided to make it available to contractors and introduce the guest user role. Guests can view specific tours and services they need by request.

Our opinion

Ildar Basharov project supervisor

The tools for entrepreneurs are rich and diverse now. But many companies continue to use a Notepad and a pen to set goals or Excel to maintain the customer base. This is not about "Ulko-Tours" company. They took a responsible approach to business and ordered a unique individual CRM system that totally suits their business. We analyzed a huge layer of information together and, in my opinion, found optimal solutions to each goal of the company. The most important tasks in the tourism industry are the preservation of customer databases, the ability to analyze sales as well as the creation and editing of tourist programs and excursions. We fully implemented all the tasks. The CRM system provides automatic updating and their downloading to the main site -https://shoreexcursionscenter.com/.The system turned out to be very informative, simple and clear at the same time .Even a new employee of the company will quickly learn to work with it. The CRM system collects all the accumulated experience. Even if key employees leave the company, the customer base will not leak with them. This system is much more advanced than many of its equivalents. It allows you to analyze the customer base and sales experience.

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Исток-Пром

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Apple Store

Google Play

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Русский икорный дом

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Презентация

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